A power dialer can transform how your sales team operates—not by adding headcount, but by removing the inefficiencies that slow reps down. Unishippers quadrupled daily call volume from 50 to 200+ calls per rep. Fizber saw a 40% productivity increase within two months. Red Spiral Investing tripled their monthly call volume from 7,000 to nearly 20,000 without hiring anyone new. Each of these companies used PhoneBurner's power dialer to achieve these results. This article breaks down what a power dialer is, how it improves sales performance, and what these teams specifically did to get their results.
A power dialer is software that rapidly dials through a list of contacts one at a time, with the agent live on the line from the moment each call connects. There is no delay, pause, or recorded message when a prospect answers—the experience is indistinguishable from a hand-dialed call. This is the fundamental difference between a power dialer and an auto dialer or predictive dialer, both of which introduce delays that hurt connection quality.
PhoneBurner's power dialer automates the repetitive tasks that eat into selling time. When a call goes to voicemail, agents can drop a pre-recorded message with one click—skipping past the greeting entirely. That same click can send a follow-up email, add a note or tag, move the contact to a new folder, set a follow-up date, and immediately dial the next number. All of these actions happen in a single click using custom disposition buttons.
PhoneBurner is cloud-based and runs in any browser. As long as you have an internet connection and a phone, headset, or microphone, you can dial from anywhere—home, office, or on the road. It integrates with HubSpot, Salesforce, Zoho, and 200+ other platforms. Learn more about how power dialers compare to other dialer types.
Unishippers is a third-party logistics shipping company with over 2,000 employees and more than a billion dollars in sales. Their biggest challenge wasn't generating leads—it was moving them through the funnel. Sales call reluctance was a real issue, because the hardest part of cold calling is often just forcing yourself to dial the number again and again.
PhoneBurner changed the dynamic. Because the power dialer requires just one call to start a session and then automatically moves from contact to contact, it keeps agents in flow. There's no downtime between calls where reluctance can creep in.
The results:
"I would absolutely recommend PhoneBurner to anyone looking to increase their revenue, increase sales, increase activity, and create a better systematic process or approach." — Kevin Biagi, VP of Sales, Unishippers
Read the full Unishippers case study.
Fizber is an online real estate listing service for home sellers. Before PhoneBurner, their sales team struggled with an inefficient workflow. Sales and data teams needed to coordinate manually, calls were placed by hand, and voicemails were recorded individually—burning time on every single attempt.
PhoneBurner eliminated those bottlenecks. The data team now uploads leads directly to PhoneBurner without coordinating with sales first. Agents open the dialer and start calling immediately. One-click voicemail drops replaced the tedious process of waiting for greetings and recording messages manually.
The results:
"The support team is awesome. PhoneBurner is definitely a wonderful and integral part of our company." — Melissa McKeever, VP of Sales and Customer Relations, Fizber
Read the full Fizber case study.
Red Spiral Investing is a real estate investment firm specializing in wholesaling. Connecting with both sellers and buyers by phone is central to their business. With their previous dialer, the team capped out at 7,000 calls per month—well short of their target. Productivity stalled, and revenue growth slowed.
After switching to PhoneBurner, the team leveraged automated lead distribution, one-click voicemail drops, and SMS follow-ups to dramatically increase throughput.
The results:
"Sometimes I forget that you guys are a separate company. I'm not even joking. It's just a perfect integration." — JT Smith III, Sales Manager, Red Spiral Investing
Read the full Red Spiral case study.
The companies above span logistics, real estate listings, and real estate investing—very different industries with very different sales processes. What they share is a need to connect with more prospects without adding headcount, and a willingness to let technology handle the repetitive work so agents can focus on conversations.
PhoneBurner is designed to customize to any sales process. Whether you're in insurance, solar, mortgage, recruiting, or any other field where phone outreach drives revenue, the same principles apply: reduce time between calls, automate post-call workflows, and give agents the tools to have better conversations.
For more customer results across industries, browse PhoneBurner's full library of case studies.
Ready to see what a power dialer can do for your team? Start a free trial of PhoneBurner — no credit card required.
What is a power dialer?
A power dialer is software that dials through a list of contacts one at a time, with the agent live on the line from the moment each call connects. Unlike auto dialers and predictive dialers, there is no delay, pause, or recorded message when a prospect answers. PhoneBurner's power dialer also automates voicemail drops, email follow-ups, call logging, and post-call workflows to maximize agent efficiency.
How many calls per hour can a power dialer make?
PhoneBurner users typically reach 60 to 80 contacts per hour, depending on connect rates and average call duration. This is fewer total dials than an auto dialer, but every call involves a live agent ready to speak—which results in significantly higher-quality conversations and conversion rates.
How is a power dialer different from a predictive dialer?
A predictive dialer calls multiple numbers simultaneously and connects answered calls to available agents, which creates a delay when prospects pick up. A power dialer calls one number at a time with the agent already on the line, so there is no delay. Power dialers also eliminate the risk of dropped calls and the FCC compliance issues that come with predictive dialing.
Can a power dialer really replace hiring more reps?
In many cases, yes. Unishippers quadrupled their daily call volume without adding reps. Red Spiral tripled their monthly calls without hiring. By automating repetitive tasks and eliminating downtime between calls, a power dialer lets your existing team produce the output of a much larger one.
What industries benefit most from a power dialer?
Any industry where phone outreach is a core part of the sales process benefits from a power dialer. PhoneBurner has customers in logistics, real estate, insurance, solar, mortgage, recruiting, financial services, political campaigns, and more. The common thread is a need to connect with more people efficiently while maintaining personal, high-quality conversations.
Is PhoneBurner hard to set up?
No. PhoneBurner is cloud-based and runs in your browser with no software to install. You can import contacts, set up your disposition buttons, and start dialing within minutes. PhoneBurner also offers free collaborative onboarding to help teams get configured and productive quickly.
Before we discuss how a power dialer can revolutionize your sales strategies and processes, let's first define it.
A power dialer is a dialing software that makes it easy for a salesperson to call more leads. It quickly places calls from a list of your choosing. In the event that the lead doesn't answer, your salesperson can use PhoneBurner to quickly leave a voicemail or email (or both) instantly, while dispositioning the call.
.jpg)
.png)
.png)
.jpg)
